Delete it in the app
- Open Goomi and go to Settings.
- Under Account, tap Delete account.
- Confirm. If you signed in a while ago, Apple or Google asks you to confirm it's you. Deletion happens right away.
No longer have the app?
Write to support@goomi.app from the email linked to your Goomi account, with the subject “Delete my account”. If you used Apple's Hide My Email, write from the Apple ID email and tell us, so we can find your account. We may ask you to confirm it's you, and we'll delete the account within 5 business days.
What gets deleted
- Your account: user ID, name and email, and its sign-in links to Apple or Google.
- Every study material on the server: its text, passages, concepts and questions.
- Your usage counters and your Goomi Plus status on our server.
What we keep
- Records of AI processing costs, detached from you, for accounting.
- Deleted data can remain in our database provider's backups until they roll over, and is never restored into Goomi.
- Apple and RevenueCat keep their own records of your purchases, under their own policies.
Data on your iPhone
Your progress and settings live on your phone, not on our server. To remove them, use Settings → Reset Goomi on this phone, or delete the app.
Your subscription
Deleting your account doesn't cancel Goomi Plus. Cancel it in your App Store account settings so you're not charged again.
Questions? Write to support@goomi.app.
